We adhere strictly to the requirements of the UK Data Protection Act 1998. We collect personal information about you, such as your name, address, phone number and e-mail address in order to process your order. We do not release personal information to other traders or third parties, except to process your order or if your consent is given.

​We reserve the right to send you an occasional email or text message for marketing reasons. Once again we do not pass on any information to 3rd parties.

Conditions of Use

`These terms and conditions regulate the business relationship between you and us. By using Lakeland Laser Creations in any way, or by buying from us, you agree to be bound by them. We may change these terms from time to time. The terms that apply to you are those posted here on Lakeland Laser Creations on the day you order Goods.

  • “Goods” refers to any goods we offer for sale on Our Web Site. “Our Web Site” “we” “us” means Lakeland Laser Creations.
  • “Price” means the price of the Goods plus any delivery charge.
  • “Order” means any order made by you for the supply of Goods by us.
  • “You and yours” means the person who buys or agrees to buy Goods from us.

All information given by Lakeland Laser Creations is current at the time it was posted but may be subject to change, without notice. Goods advertised are subject to availability.

Disclaimers

We try hard to represent the true colours on your computer screens, however this is not always possible and large variations can occur. All descriptions, weights and sizes of Goods are those of the original manufacturers and you may not rely on their accuracy. Accordingly, any such description shall not form part of this agreement. Return of Goods and Refunds A binding contract is formed only when you receive confirmation from us that your order has been accepted. This will be confirmed by e-mail usually within 24 hours of receipt of your order (if placed during normal working hours Mon – Fri 9am – 4pm). You may cancel your order only up to this point. This does not affect your statutory rights. Any faulty Goods must be brought to our attention immediately upon discovery and in any event a valid claim based on any defect in quality or condition must be made within 7 days from the date of delivery of the goods. Any claim for items missing from your order must be made within 2 days of the delivery date. You may not reject the goods where the alleged defect or breach of contract is so slight that it would be unreasonable for you to do so.

Dispute Resolution

In any claim against us our liability is limited to the value of the goods you have purchased in the contract, which is the subject of the dispute. In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation. This Agreement shall be governed by and construed in accordance with the law of England and only the English courts will decide any disputes.

Security

We use Stripe authorisation system to ensure that all transactions using credit or debit cards are secure.

Cookie Policy

​Lakeland Laser Creations (“us”, “we”, or “our”) uses cookies on the https://www.lakelandlasercreations.co.uk/ website (the “Service”). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
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How Lakeland Laser Creations uses cookies
When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes: To enable certain functions of the Service. We use both session and persistent cookies on the Service and we use different types of cookies to run the Service: Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

What are your choices regarding cookies?
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

For any other web browser, please visit your web browser’s official web pages.

Where can you find more information about cookies?
You can learn more about cookies and the following third-party websites: